Customer Service
Hi, what can we help you with?
Your Orders
Track Package
Edit or cancel order
Returns and Refunds
Return or exchange itmes
Print return mailing labels
Manage Address
Update your address
Add address, landmark details
Manage Firsthub
view your benefits
Membership details
Payment Settings
Add or edit payment methods
Change expired debit or credit card
Account Settings
Change your email or password
UPdate log information
Firsthub and COVID-19
Impacts on orders and deliveries
Digital Services and Device Support
Find device help and support
troubleshoot device issued
FAQ
Most frequent questions and answers
Can I track my order?
To track your order go to the tracking page and use your Order ID and Billing email to get the details about your order
Can I change my address?
The address can be changed by moving to the address menu there you cange both your Billing address and Current address
How to change my email?
To change your email address navigate to account details there you can change your account email address
How to change my password?
To change your password navigate to account details there you can change your account password and confirm the password
What is the refund process?
You can return any products sold on Firsthub.When trying to return a product, you can see a range of options that you can select from based on the product, the seller or the reason why you are returning the item.
How can I change my payment options?
To change your payment options navigate to the payment settings and you can access your payment options
Get To Know Us
Customer Area
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Address:
Firsthub Ecom Private Limited,
136, Arcod Road, Regus Shyamla Gardens,
Shyamla Towers, Saligramam,
Chennai - 600093, Tamil Nadu, India. - CIN: U72900TN2023PTC158264
- Email: cs@firsthub.in
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